Eight surfaces. One operating system.
Repairs, protection, fleet, and the technician network all run on the same Relyon core. One identity model, one parts ledger, one money flow, one audit trail.
A surface for every role in the lifecycle.
Each app is opinionated for the work it serves — from a customer in WhatsApp to a hub operator on a tablet to a partner managing a portfolio.
- Customer
WhatsApp bot
Book a repair, track a job, get a quote — entirely in WhatsApp. Designed for the channel Ghana already uses.
- Customer
Customer web
Progressive web app for booking, IMEI checks, warranty lookup, and shop discovery — installable, offline-capable.
- Customer
Customer mobile
Native iOS and Android apps for ongoing customers. Push updates at every job stage. Photos at every stage.
- Operations
Hub app
Tablet workstation for owned hubs. Job intake, diagnosis, parts consumption, QA gates, and customer handover.
- Technicians
Pro app
Dispatch, navigation, parts consignment, payouts, and certification training — for the technician network.
- B2B fleet
Business portal
Single contract, bulk-enrol fleet, cost-centre budgets, pickup logistics, SLA dashboard, monthly invoice.
- Partners
Partner portal
Issue protection, monitor portfolio, audit claims. The control surface for BNPL, insurers, and retailers.
- Claims
TPA Claims console
Receive a claim, run the assessment, route to the network, settle the loss. Embedded protection, end to end.
The shared operating system.
Behind every surface is the same backbone. Centralised standards, distributed execution.
Multi-tenant data model
Every row carries country_id and organization_id. Row-level security enforces isolation in the database, not in application code.
Money paths, idempotent
MoMo, card, and bank flows are idempotent and audit-logged. Reconciliation runs continuously. Settlements never double-post.
4-tier RBAC
Global, country, location, self. Per-country sub-roles. Strict scoping baked into every query.
Parts ledger
From supplier purchase order to job consumption. Every part traceable, every consignment auditable, every margin known.
Warranty ledger
A digital 30-day warranty on every repair. Surfaced in the customer app, the hub app, and the partner portal.
Append-only audit
Every state change, every payment, every privileged read. Designed for regulators before they ask.
APIs and webhooks for every partner.
Plug protection into a checkout. Stream device events into a fleet system. Push policy issuance to an insurer. Relyon exposes versioned REST and webhook surfaces, with idempotency keys, signed payloads, and partner-scoped credentials.
REST + webhooks
Versioned endpoints for repairs, protection, claims, fleet, and technician dispatch. HMAC-signed events.
Idempotency-first
Every mutating call accepts an Idempotency-Key. Safe retries are the default, not an afterthought.
Sandbox + prod
Partner-scoped credentials with separate sandbox and production keys. Test data never crosses.
OpenAPI typed
A single OpenAPI source of truth. Typed clients flow into every Relyon and partner app.
Built multi-country from day one.
Ghana is tenant number one — not the product boundary. Currency, language, regulator alignment, and parts catalogues are all first-class country attributes. Every new market is a configured country, not a fork.
Ready to build on Relyon?
Whether you are a brand, a partner, or a customer — there is a place to start.